Last Updated: [1/11/2024]
Welcome to Style2Much! We want you to be completely satisfied with your purchase, and we’re here to make your shopping experience as smooth as possible. If you are not fully satisfied with your item(s), please review our refund and return policy below.
1. Returns
Eligibility for Return:
- Items must be returned within 15 days from the date of delivery.
- Products must be in unused, original condition with all tags, packaging, and labels intact.
- Certain items, such as final sale items, gift cards, and personalized products, are not eligible for return.
How to Initiate a Return:
- Contact our Customer Support team at info@style2much.com to request a return.
- Our team will provide you with a Return Authorization number and return instructions.
- Securely pack the item(s) in the original packaging (if possible), include your order number and return authorization details, and send it back to the address provided.
Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received.
- We recommend using a trackable shipping service as we cannot guarantee that we will receive your returned item.
2. Refunds
Refund Process:
- Once we receive and inspect your return, we will notify you of the status of your refund.
- If approved, a refund will be processed to your original payment method within 5-7 business days.
- Please note that it may take additional time for your bank or credit card provider to reflect the refund in your account.
Refund Amounts:
- Original shipping fees are non-refundable unless the return is due to an error on our part.
- If an item is returned in used or unsellable condition, a partial refund may be issued at our discretion.
3. Exchanges
Exchange Policy:
- At this time, we do not offer direct exchanges. If you would like a different size, color, or item, please return your original purchase for a refund and place a new order.
4. Damaged or Defective Items
Reporting a Defective Product:
- If your item arrives damaged or defective, please contact us at info@style2much.com within 7 days of receipt with a description and photos of the issue.
- We will review your claim and arrange for a replacement or refund if deemed eligible.
5. Non-Returnable Items
The following items are non-returnable and non-refundable:
- Final sale items
- Gift cards
- Personalized or customized items
- Intimate items such as swimwear, underwear, and earrings (for hygiene reasons)
6. Contact Us
If you have any questions about our return and refund policy, please reach out to us at:
Email: info@style2much.com
Phone: [+919695822316]
Address: [79/19 Basmandi kanpur Uttar Pradesh India 208001]
Thank you for shopping with Style2Much!